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The best pharmaceutical brands directly from United States

Since 2001

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Amino acids

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Terms and Conditions

 


 


International and domestic order   

You can order our products to be send anywhere in the world!

We sent successfully a great number of orders worldwide since our company exists!
And this number keeps growing every day thanks to the excellence of our products and our outstanding customer service! 


Payment methods:

1- Credit card
    You can pay easily and quickly with your credit card, Visa, MasterCard, American Express or Discover.
    Your credit card and your personal information are secured online. We use the SSL (Secure Sockets Layer)
    considered the highest standard in protection for information transmitted via the internet.

    Note: Customers living outside the United States of America will receive their transaction equivalent
    amount in their own currency on their credit card statement.

  
 
  International orders : for certain orders, products and countries we reserve the right to charge extra shipping
    fees in order to avoid customs seizure.

    On every page you will find a field that looks like this  Quantity:    where you are able to modify the amount of
    products you want to purchase and then add it to the shopping cart.

    If you want to see what you have already selected or just want to check out, you just have to click on the button
    View Cart/Checkout that is located at the bottom of each page. This will lead you the shopping card and help you
    until you are ready to check out.

2- Wire transfer in US Dollars, Euros or Swiss Francs

    You can send your payment by wire transfer directly from your bank account to our bank.

  
 Please contact us after you have chosen your product, the quantity and the delivery method, then we will provide
 
  you with the total amount of your order and our bank account information.  

    The wire transfer fees (different with one bank to another) will have to be paid by you.

    
Note: We charge a fee of $30.00 per transfer for all international payments in U.S. dollars, added to the final
    purchase price.
    The fee for transfers within the USA in U.S. dollars is $15.00 per transfer
added to t
he final purchase price.

    Please follow the following instructions: We first need an email from you with your name, shipping and billing address,
    telephone number, email address and the products you wish to order. We will then calculate the shipping and handling
    fees and send you the total amount of your order, with our ABA number and our bank account number. Thus you will
    be able to ask your bank to proceed with the wire transfer. Please send us an email to notify us when the transfer has
    been completed successfully.

    Please do not forget to add the shipping and handling fees of $28.95 for Registered Mail, or $38.95 for Express Mail,
    or $9.95 for Priority Mail within the US ($12.95 for Alaska, Puerto Rico & Hawaii).

    International orders:
for certain orders, products, or countries, we reserve the right to charge extra shipping fees
    in order to avoid custom seizures, so please
communicate with us before ordering or sending any payment.

    Incomplete orders will not be shipped, so please be sure to give us your e-mail address to avoid any delays. If your
    email address is wrong, we won't be able to send your receipt or contact you.

3- Money order, in US Dollars only
    You can also pay via money order that you can send us by mail in addition of a written order (it is imperative that
    you provide us with your e-mail address).

  
 Please make the money order payable to Amkat, Inc.

    You will find our mailing information under Contact

    Please do not forget to add the shipping and handling fees.

   
International orders: for certain orders, products, or countries, we reserve the right to charge extra shipping fees
    in order to avoid custom seizures, so please
communicate with us before ordering or sending any payment.

    Incomplete orders will not be shipped, so please be sure to give us your e-mail address to avoid any delays. If your
    email address is wrong, we won't be able to send your receipt or contact you.

4- Money transfer via Western Union or Money Gram 
    You can also pay with money transfer from either Western Union or Money Gram besides filling out a written order
    sent by mail or email (it is imperative that you provide us with your email address) providing us with the money transfer
    number. You can check
the Western Union or Money Gram branches nearest you  with the following links:

    WesternUnion    or    MoneyGram


    Please make the transfer payable to the manager of the company: Madel Milian.

    You will find our mailing information under Contact

    Please do not forget to add the shipping and handling fees.

   
International orders: for certain orders, products, or countries, we reserve the right to charge extra shipping fees
    in order to avoid custom seizures, so please
communicate with us before ordering or sending any payment.

    Incomplete orders will not be shipped, so please be sure to give us your e-mail address to avoid any delays. If your
    email address is wrong, we won't be able to send your receipt or contact you.

5- Cash Money via mail in Euros, Dollars or Swiss Francs
    You can also pay by sending us cash money (Euros, Dollars or Swiss Francs)
besides filling out a written order
    sent by mail or email (it is imperative that you provide us with your email address).

    If you choose this option contact us to get the total amount in Euros, Dollars or Swiss Francs.

    Only bills are accepted, do not send coins. It is recommended to send us your payment in registered mail, because
    this kind of mail requires a signature upon delivery.
 You will find our mailing information under Contact

     Please do not forget to add the shipping and handling fees.

    
International orders: for certain orders, products, or countries, we reserve the right to charge extra shipping fees
     in order to avoid custom seizures, so please
communicate with us before ordering or sending any payment.

     Incomplete orders will not be shipped, so please be sure to give us your e-mail address to avoid any delays. If your
     email address is wrong, we won't be able to send your receipt or contact you.

6- Sorry, we do not ship any product C.O.D. (Cash On Delivery).


Shipping and handling:

First Class Mail International (slow, no tracking) from $22.95 (Canada) to $28.95*
Delivery in 12 to 15 days minimum

Priority Mail International (secure way and fast) from $48.95*
Delivery in 7 to 12 days minimum

* IMPORTANT To avoid customs seizure or customs fees to our international clients (outside USA), we reserve the right to charge extra shipping fee for some orders, some products or some countries. In these cases, your products will be shipped separately in several parcels for the best interest of our clients.

Priority Mail (US continental only) $10.95
Delivery in 3 to 5 days

Priority Mail (Alaska, Puerto Rico & Hawaii) $14.95
Delivery in 3 to 5 days

UPS or FEDEX or DHL
You could choose to have your parcel shipped by these carriers, then we calculate the fees based on quantity and weight of ordered items. This method is mainly used for Africa, Middle-East and Asia for example where the postal service might be a problem. You have to pay those fees. The delivery time  is usualy 3 to 5 business days but cost could be high.


Processing of your order:

Your order will be shipped the same day we receive your payment! After you placed your order through our SSL secured system, we will send you an email confirming your purchase (you may want to keep it until you receive your package).

It is imperative that you provide us with your email address to allow further communication with you. The secrecy of the information provided to us by our customers is guaranteed. We will never communicate those information to third parties.

Orders placed on Friday will be processed the next Monday, the postal service being closed on week-ends.

Be aware that we are an incorporated company listed and registered. Please feel free to ask about information and justification about us.

We may have to cancel online orders exceeding a certain amount and ask you to pay with another method than a credit card, especially for new customers.


Back Orders:

We are rarely out of stock. In this case we will send you an email in 24 to 48 hours. You will have the choice to select a similar product if the one that you purchased is no longer available.


Cancellation and refund:

We will refund your order (products only) within 30 days of purchase, if it has been returned to us unopened and intact by the postal service. The amount refunded will consider the value of your order minus 25% for administration and restocking fee. Shipping charges are not refunded.


Message to those who make fraudulent orders

Don't try to do this on our website. We are vigilant and would immediately inform the law enforcement agencies of your country. We already succeeded in having numerous individuals prosecuted and we will continue our efforts to deter dishonest people, for our protection as well as that of our truthful customers.
 


Please note:

That we ship worldwide without problems. Our parcels are discret and made of resistant material, allowing 99.9 % of them to avoid customs seizure and therefore customs fees and taxes. We have a great expertise in shipping to foreign countries, to the satisfaction of our customers.

Upon departure of your parcel, you will receive an email explaining our method of shipping. It is IMPERATIVE that you read it entirely.

There is still a minimum risk of seizure of your order by the customs of your country. The products might end returned to us or even be confiscated, depending on to type of products ordered. We send every products that we sell but you have to take responsibility of that risk. If the items are returned to us we can refund their value minus 25% for administration and restocking fees. Be advised that 90% of those seized products are returned to us if they had been ship in Registered or Express Mail and we have to sign upon reception. If your parcel has been intercepted by the customs, they normally should advised you of that seizure. If the products have been destroyed, lost or stolen, no refund will be granted.

You can track your package on the US Postal Service Website (www.usps.com) going to TRACKING and entering the parcel number.


Intellectual Property:

Reproduction in whole or in part Nutrivea-usa website without the express permission of Advanced Medical Knowledge and Techniques, Inc. is strictly prohibited. Indeed the documents and items created for the site are the exclusive property of Nutrivea-usa. Advanced Medical Knowledge and Techniques, Inc. reserves the right to seek damages for infringement and more generally affects its intellectual property rights.


 

Contact us by email and it will be our pleasure to answer your questions and give you advice

Contact
 mail@nutrivea.com

We are committed to satisfying all our customers

 

 

 

mail@nutrivea.com

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